GDPR – How to exercise your rights

Managing consent for cookies and other trackers

OVH uses a tag management solution that centralises scripts, and as a result, the collection of your consent in accordance with the terms and conditions and usage that enable you to use a user-friendly, intuitive solution. Click here to manage the features that leave cookies (ads, social media buttons, videos and other modules included in the website pages). 

Form for exercising your personal data protection rights

The purpose of this form is to make it easy for people to exercise their rights concerning personal data processed by companies within the OVH Group as a data controller (e.g. forms on the website, data related to orders and bills, requests received by OVH support, etc.), and help you receive information on this processing.

This form must not be used if your request concerns data hosted by an organisation other than companies within the OVH Group (e.g.: deletion of content on a website hosted by a third party on OVH servers, dereferencing online content, etc.). In this case, you will need to contact the organisation directly. For security reasons, sending personal data is conditional on OVH being able to identify the requestor. For this reason, your request must be as precise as possible.

Any manifestly excessive or baseless requests will be refused.

This contact email address will be used by OVH to reply to your request.


Since this form is freely accessible without prior authentication, any request to exercise rights over your data (access, deletion, rectification, portability, etc.) must be accompanied by a proof of identity (such as a national identity card, passport or other) allowing you to be identified with certainty in accordance with Article 12(6) of Regulation (EU) 2016/679. Without proof of identity, the request cannot be processed. You can also send us your request directly via the OVHcloud Control Panel. In this case, due to the prior authentication required to log in to the OVHcloud Control Panel, you do not need to provide proof of identity (unless there are exceptional circumstances).

: Mandatory fields

**: In compliance with article 12(6) of Regulation (EU) 2016/679 General Data Protection Regulation, the individual concerned may exercise their rights using the digital identity data when this data is required and deemed sufficient by the data controller to authenticate users. This is why OVH requests for you to specify the customer ID (NIC Handle) for all of the OVH customer accounts you are filling in this request for. If you have other OVH customer accounts but do not specify the NIC handles in this request, they will not be taken into account.

The information collected via this form is used to process your request, and will be used to provide you with a response.
It is processed and sent to OVH's Data Protection Officer (DPO), and if required, to services within companies under the OVH Group concerned in order to process your request.