Your server 1801armada01


So you Start server

ARM-2T


£11.99 ex. VAT/month
(or £14.39 incl. VAT)











Hardware

Processor ARM  Cortex A9 ARMv7 -
Cores/Threads 2c/2t
Frequency 1GHz /GHz
RAM 2GB DDR3
Disks   1x2TB   SATA
Bandwidth 250 Mbps
Traffic Unlimited
IPv4 1
IPv6 Not available
Anti-DDoS Included
Backup space 100 GB (included)/Up to 10 TB as an option


Network

Connection

Capacity 250 Mbps
Anti-DDoS Protection Anti-DDoS included

Guaranteed bandwidth

Bandwidth250 Mbps Mbps outgoing, internal or external

IP Included

IPv41
IPv6/64

Datacentres


Innovative and ecological

Green cooling

Lower energy costs

PUE 1.09

Eco-rooms

Triple electrical power supply








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Datacentres - the key facts and figures


In operation

Under construction




Our datacentres in pictures



RBX-1


RBX-2


RBX-3


RBX-4


RBX-5




SBG-1


SBG-2


GRA-1


BHS-1


BHS-2




Administration


Remote server reboot
Netboot
Rescue system
Save installation template
Execution of post-installation script
Free and unlimited server reinstallation
SSH key management
Custom Reverse
Secondary DNS
Bandwidth graphs
RTM (Real Time Monitoring)
24/7 monitoring - e-mail and SMS

Support





Guarantees and SLA


Network
Availability99.9%

Level 1 Personalised diagnostic not required
Example: server unavailable
Intervention (GIT)1 hour
Repair (GRT)GIT + 1 hour

Level 2 Personalised diagnostic
Example: Abnormal service operation (excluding software configuration)
Intervention (GIT)2 hours
Repair (GRT)-

Compensation*


Incidents Support Level 1
Penality per hour of delay 5%
Maximal penalty per month50%

Network
Penality per hour of delay 5%
Maximal penalty per month 50%

*Refund as a percentage of the monthly price of the server excluding VAT, on the GRT and on tickets opened by the customer.


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